Privacy Policy

1. Information We Collect

Discount Auto Quincy may collect the following information when you use our website, contact forms, financing forms, chat services, SMS messaging, or communicate with us:

• Name, email address, and phone number
• Vehicle interest details and appointment requests
• Message content you send to us through chat, SMS, email, or web forms
• Consent records for SMS communications (opt-in/opt-out status, timestamps, and source)
• Technical data such as IP address, device type, and browser user-agent for security and compliance logs

We collect only information necessary to provide customer service, respond to inquiries, schedule appointments, and manage dealership operations.

2. How We Use Information

We use collected information to:

• Respond to questions, leads, and appointment requests
• Provide customer support
• Send requested transactional and service communications
• Manage CRM records and maintain communication history
• Improve website performance and customer experience
• Meet legal, compliance, and recordkeeping obligations

We do not sell personal data.

3. Data Sharing

We do not sell, rent, or share your personal information with third parties for their own marketing or promotional purposes.

No mobile opt-in data, SMS consent, or text messaging originator information is shared with third parties or affiliates for marketing purposes.

Information may be shared only with service providers strictly necessary to operate our business, such as messaging platforms, hosting providers, or analytics tools.

4. Data Security and Retention

We use reasonable administrative and technical safeguards to protect stored customer data. We keep records only as long as needed for business operations, support, and compliance requirements.

5. Cookies and Analytics

Our website may use cookies or analytics tools to understand traffic patterns and improve site performance. These tools do not collect sensitive personal information.

6. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Continued use of our website and services constitutes acceptance of any changes.

7. Contact Information

Discount Auto Quincy
Quincy, Illinois
Email: [email protected]
Phone: (217) 209-3079